Ticket flap

DEREK VAN DIEST, SUN MEDIA

, Last Updated: 7:22 AM ET

The last thing organizers wanted to see were fans waiting outside Commonwealth Stadium while the game was being played inside Thursday night. The huge lines at the concession stands weren't too appealing either.

Yesterday local organizers of the Under-20 World Cup gathered to remedy those problems for tomorrow's double-header.

"We've had a number of meetings," said Val Close, general manager of the Edmonton site organizing committee. "We met with Ticketmaster this morning, we met with the stadium management this morning. I had a meeting with FIFA and we met with the City of Edmonton as well."

Problems occurred Thursday when fans who had purchased tickets online had to wait in long lines because of inadequate staff at the redeeming window.

In order to alleviate those problems tomorrow, Ticketmaster will open the Will Call booth today (10 a.m. - 5 p.m.) and tomorrow at 10 a.m. Ticketmaster will also have their Rexall Place location open extended hours today (9:30 a.m. - 5 p.m.) allowing people to physically purchase tickets.

"We're encouraging our fans to get their tickets (today), or very early on Sunday," Close said.

Tomorrow's double-header kicks off with New Zealand and Mexico (3:15 p.m.). Canada then takes on Congo in the second game (6 p.m.).

The 5:45 p.m. start time for Thursday's game didn't help matters as a large number of fans were coming to the game straight from work.

"The problem was compounded by the fact people were rushing home from work and getting to an early kickoff," Close said. "Ticketmaster opened the Will Call window an hour before kickoff and there was no lineup. That lineup started about 15 minutes before kickoff which is when I imagine the train arrived and it emptied and suddenly we have thousands of people waiting to get their tickets."


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