A North York businessman is taking action against the Royal Bank after thieves gained access to his credit and debit cards and stole $20,000 from his accounts.
David Title, 40, said even though the money was repaid yesterday after the Toronto Sun began asking questions, he's concerned about the bank's lax security and his loss of privacy.
Title, a bat maker for major league baseball players such as home run king Barry Bonds, suspects it was "an inside job" by an employee who commandeered his card and made 47 transactions -- mostly cash withdrawals -- from July 26 to Aug. 4.
"I feel betrayed and that I've lost my privacy," Title said yesterday. "I don't understand how the bank can let the transactions through."
He said that while filing a complaint at a Royal branch in Thornhill, about 12 to 15 people showed up claiming they were similarly scammed by thieves who gained access to their cards.
For 10 days, and with a business trip looming, he had no control over his cards as he witnessed his accounts being drained, he said.
"I am totally disgusted and there has to be answers," he said from his Alness Dr. office.
Title said he has three pages of bank transactions -- namely purchases and cash withdrawals up to $800 -- he never conducted.
His other company, Sistek Data, makes toner and ink jet cartridges and ribbons, conducting $30 million in business yearly, he said.
Title has retained Toronto lawyer Tim Danson to press the bank about card security.
Bank spokesman Alexis Mantell said she couldn't comment on specific cases.
"In cases of confirmed fraud clients are protected and their funds are reimbursed," Mantell said yesterday.